Contact Us


Contact Information:
DEA Customer support - 800.882.9539 - For all registration Issues
NTIS Customer Support - - For subscription renewals, orders processing, invoice requests 
GIM Technical Support - / 800.538.3539 - For all Web and API access to the database
You may contact the Help Desk with any questions you may have by filling out this form.
  • We have no access to information regarding the status of license renewals and cannot make changes to the DEA databases. If your question is about the status of a DEA license application, renewal, change, or correction you must contact DEA at 800-882-9539 for help.
  • Please note that the only information we have about a license is what can be found in the online database.
  •  Please consult the FAQs first to see if your question is answered there.

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